Shipping policy

Thank you for choosing Pilarrae!

Please review our shipping policy below:


Order Processing Time:

Orders are processed and shipped Monday through Thursday.

Orders placed on Friday, Saturday, and Sunday will be processed on the following Monday.

Shipping Times:

Standard shipping orders typically arrive within 3-5 business days after processing.

Expedited shipping options are available for faster delivery.

Shipping Carriers:We primarily use UPS & USPS for Domestic orders.

Shipping Rates:

Shipping rates are calculated based on the weight of the package and the destination.


Tracking Information:

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Restrictions:We currently only ship within the United States.

Holiday Shipping:

During peak holiday seasons, please allow additional time for processing and delivery.


Questions or Concerns:If you have any questions or concerns about your order, please contact our customer service team at sanjariterrell@gmail.com Thank you for choosing Pilarrae.